Ask A Librarian services will end at 1pm on Friday, August 30 and will be unavailable on Monday, September 2 in observance of Labor Day. Normal hours resume Tuesday, September 3.
Holiday Reference Hours
Due to the Thanksgiving holiday, Ask A Librarian services will be unavailable on the following days:
- Wednesday, November 21
- Thursday, November 22 (Thanksgiving)
- Friday, November 23
During this time email us at firstname.lastname@example.org and we will answer you by 5pm on Monday, November 26.
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Response Times & Availability
Ask A Librarian services are available between 9am and 5pm, Monday to Friday.
You can chat with us for instant service, call us at 212-241-7793 (x47793), or email us at email@example.com and a librarian will reply within 24 hours. Emails received Friday through Sunday will be answered by 5pm the following Monday.
Got a question about your password, email, or other computing needs?
For question about your network credentials or life number, WiFi access, software or hardware contact the Academic Support Center IT (ASCIT) team at firstname.lastname@example.org or 212-241-7091 (x47091).
Ask A Librarian Services
The Levy Library team equips students, housestaff, clinicians and other members of the Mount Sinai community to effectively find and utilize the information they need to practice evidence-based medicine in the service of providing superior quality patient care and producing the highest quality research output.
Learn more about our policies regarding literature searches, article retrieval, and related services.