Ask A Librarian

Ask A Librarian services will be unavailable:

• Tuesday December 24 through Thursday December 26
• Tuesday December 31 and Wednesday January 1

Due to the Thanksgiving holiday, Ask A Librarian services will be unavailable on the following days:

• Wednesday, November 21
• Thursday, November 22 (Thanksgiving)
• Friday, November 23

During this time email us at refdesk@mssm.edu and we will answer you by 5pm on Monday, November 26.

Live Chat/Phone Service

Ask A Librarian services are available between 9:00 AM to 5:00 PM, Monday to Friday.

To speak with someone from the library team immediately, click the Start a Chat button above or call us at 212-241-7793 during service hours. 

Live Zoom Call every Wednesday  [First come, first served]

The Levy Library also participates in Scientific Computing and Digital & Technology Partners Digital Concierge [online clinic]. Please register on the Digital Concierge site to speak to a librarian on a live Zoom call. Digital Concierge office hours are every Wednesday from 3:30 - 4:30 PM. 

Questions submitted using the form on this page or via email [refdesk@mssm.edu] will be answered by the library team within 2 business days. 

For question about your network credentials or life number, WiFi access, software or hardware contact the Academic Support Center IT (ASCIT) team at ascit@mssm.edu or 212-241-7091 (x47091).

The Levy Library team equips students, housestaff, clinicians and other members of the Mount Sinai community to effectively find and utilize the information they need to practice evidence-based medicine in the service of providing superior quality patient care and producing the highest quality research output.

Contact us to learn more about our policies regarding literature searches, article retrieval, and related services.