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Book an Appointment

Our librarians are available to meet for a number of topics, from literature searching to publishing support to research impact. Book an appointment at the link below.

Response Times & Availability

Live Chat/Phone Service

Ask a Librarian services are available between 9:00 am to 5:00 pm, Monday to Friday.

To speak with someone from the library team immediately, click the Start a Chat button above or call us at 212-241-7793 during service hours. 


Questions submitted using the form on this page or via email [refdesk@mssm.edu] will be answered by the library team within 2 business days. 

Have a question about your password, email, or other computing needs?

For question about your network credentials or life number, WiFi access, software or hardware contact the Academic Support Center IT (ASCIT) team at ascit@mssm.edu or 212-241-7091 (x47091).

Ask a Librarian Services

The Levy Library team equips students, housestaff, clinicians and other members of the Mount Sinai community to effectively find and utilize the information they need to practice evidence-based medicine in the service of providing superior quality patient care and producing the highest quality research output.

Contact us to learn more about our policies regarding literature searches, article retrieval, and related services.