Holiday Hours

Ask A Librarian services will be unavailable:

  • Tuesday December 24 through Thursday December 26
  • Tuesday December 31 and Wednesday January 1

Holiday Reference Hours

Due to the Thanksgiving holiday, Ask A Librarian services will be unavailable on the following days:

  • Wednesday, November 21
  • Thursday, November 22 (Thanksgiving)
  • Friday, November 23

During this time email us at and we will answer you by 5pm on Monday, November 26.

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Response Times & Availability

Ask A Librarian services are available between 9am and 5pm, Monday to Friday.

You can chat with us for instant service, call us at 929-305-0125, or email us at Emails received Friday through Sunday will be answered by 5pm the following Monday.

Got a question about your password, email, or other computing needs?

For question about your network credentials or life number, WiFi access, software or hardware contact the Academic Support Center IT (ASCIT) team at or 212-241-7091 (x47091).

Ask A Librarian Services

The Levy Library team equips students, housestaff, clinicians and other members of the Mount Sinai community to effectively find and utilize the information they need to practice evidence-based medicine in the service of providing superior quality patient care and producing the highest quality research output.

Learn more about our policies regarding literature searches, article retrieval, and related services.